privacy policy

last updated 11 September 2026

This explains what voidani collects, why, and what you can do about it. voidani is the data controller. We follow the UK GDPR and the Data Protection Act 2018.

What we collect

  • An anonymous account id. Created automatically so we can tell one visitor from another. It is not linked to your real identity unless you sign in with Google or an email.
  • The profile you choose. Display name, age band, gender if you give one, avatar colour, interests. You pick all of it, and none of it is verified.
  • Your email and name — only if you create an account. Your real name and email are never shown to other users.
  • Messages and photos, for as long as the conversation exists. Photos are deleted the moment they are opened.
  • Reports you file or that are filed about you, including the conversation they concern, so a human can review them.
  • Technical data your browser sends — IP address, device and browser type. Firebase uses your IP to route traffic and to prevent abuse. We do not store it as part of your profile.
  • Usage counts. The date you last used voidani and when you last opened it, kept on your profile so each day’s visitors are counted once. Your browser’s time zone is turned into a country and added to a daily total; the time zone itself is not kept, and no IP address or location is used. These counts are not cookies and involve no third party.
  • Analytics and advertising data — only if you agree to cookies. If you decline, none of this is collected.

Why we are allowed to

  • To provide the service — performance of our contract with you.
  • To keep people safe — moderation, bans, blocking and photo scanning. Our legitimate interest in preventing harm and illegal content, which we consider outweighs the limited privacy impact given what is at stake.
  • Analytics and advertising — your consent, which you can withdraw at any time in Settings.
  • Legal obligations — where we must retain or disclose something by law.

How long we keep it

  • Photos: deleted when opened, or when the conversation is deleted.
  • One-to-one conversations: deleted two hours after the chat ends — long enough for a report to be filed — or after 48 hours if a chat is left open without being ended. A conversation that has been reported is kept while it is reviewed.
  • Room messages: deleted after 7 days.
  • Direct messages between friends: deleted after 24 hours.
  • Notes for the next stranger, and the replies to them: deleted 7 days after the last message in the conversation. A note is checked for abuse before anyone can read it, and only the two people in the conversation can read it.
  • Reports and bans: kept while needed to enforce them, and to recognise repeat offenders.
  • Guest identities: kept in your browser so you can come back to your notes. When you return, you choose whether to continue as the same guest or start fresh as someone new. A guest profile is deleted 7 days after its last visit unless you turn it into an account; clearing your browser's site data ends it sooner.
  • Accounts: kept until you delete yours.

Who else sees it

We do not sell your data. We use processors who handle it on our instructions: Google (Firebase — hosting, database, authentication, storage; Google Analytics; Google AdSense), Daily (voice and video calls), Google Cloud Vision (scanning photos for illegal and sexual content), and OpenAI (moderating room messages, generating replies for AI companions, and translating a message when you ask for it). Some of these process data outside the UK, under the UK International Data Transfer Addendum and Standard Contractual Clauses.

Translation. Nothing is translated unless you tap "translate", or turn on automatic translation yourself in Settings. When you do, that single message is sent to OpenAI, the translation comes back, and neither of us keeps a copy beyond the life of the conversation it belongs to. Your other messages are not sent anywhere.

We will disclose information to law enforcement where we are legally required to, or where we believe it is necessary to prevent serious harm — in particular, child sexual abuse material is reported.

Advertising

If you consent, Google AdSense may show personalised ads and set cookies to do so. Decline, and you will see non-personalised ads or none. You can change this at any time in Settings, and manage Google's own settings at myadcenter.google.com.

Your rights

You have the right to access your data, correct it, delete it, restrict or object to how we use it, and to receive a copy. Where we rely on consent, you can withdraw it at any time. Email support@voidani.com and we will respond within one month.

You can delete your account and everything attached to it from Settings, without contacting us at all.

If you think we have handled your data badly, please tell us first — but you can complain to the Information Commissioner's Office at ico.org.uk, or to your local supervisory authority if you are in the EU.

Children

voidani is 18+. We do not knowingly collect anything from anyone under 18. If you believe a child is using voidani, email support@voidani.com and we will act immediately.

Contact

voidani — support@voidani.com